If you are signed in to NatGeoTV.com, you can change the email address associated with your Nat Geo TV Account by following the steps below. Keep in mind, you must be able to access the current email address you have on file to complete the process. 

Please note that updating your email address or password on one Disney platform will update them across all other participating Disney products. 

To update your Nat Geo TV Account email address: 

1. Navigate to the Account section of the site (located at the top of the screen) 
2. Select Manage Account
3. Click Edit next to your current email address
4. Check your email inbox for a one-time passcode
• If you do not receive a one-time passcode email, check your spam folder
5. Return to the site and enter the 6-digit code* provided
6. Enter your new preferred email address and click Save

*Keep in mind, you will need a 6-digit passcode to reset your password. A 7-character activation code is only needed to sign in to your TV provider.