Nat Geo TV is a single destination to enjoy your favorite shows on your schedule. You can create a free user account on NationalGeographic.com/TV or by downloading the Nat Geo TV app to sync your viewing history across several supported devices and get personalized recommendations.

You may only manage your account — including modifying your password, profile details, and communications preferences — from the Nat Geo TV website. You cannot make account changes through the Nat Geo TV app.

To learn how you can manage your Nat Geo TV account details, select an option from the list below:

• How do I change my email address?
• How do I reset my password?
• How do I modify my account information?

NOTE: Updating your email address or password for Nat Geo TV will also update the credentials you use to log in to your services and subscriptions across The Walt Disney Family of Companies.

How do I change my email address?

If you would like to change the email address associated with your Nat Geo TV account, please follow the instructions below:

1. Go to NationalGeographic.com/TV
2. Click the Login dropdown menu in the top right corner of the navigation bar
3. Select Log in to Account
4. Enter your login information to reload the Nat Geo TV home page with your account information
5. In the top right corner of the navigation bar, click on the dropdown menu next to the account owner’s name
6. Select Manage Account and then click on the Manage Account button that appears
7. Select the arrow button next to the email address currently associated with your account
   • An email with a one-time 6-digit passcode will be sent to the email address currently associated with your account
8. In the Enter Code box, enter the 6-digit passcode and select Continue
   • If you do not receive an email containing a 6-digit passcode, click on the Resend code link
9. Enter the new email address you would like to associate with your Nat Geo TV account
   • This new email replaces the email you use to log in to your services and subscriptions across The Walt Disney Family of Companies.

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How do I reset my password?

If you have forgotten your Nat Geo TV password, please take the following steps to regain access to your account:

1. Go to NationalGeographic.com/TV
2. Click the Login dropdown menu in the top right corner of the navigation bar
3. Select Log In to Account
4. Enter the email address associated with your account
5. Select Continue
6. Click on the Forgot your password? link
   • An email with a one-time 6-digit passcode will be sent to the email address associated with your account
7. In the Enter Code box, enter the six-digit passcode and select Continue
   • If you do not receive an email containing a six-digit passcode, click on the Resend code link
8. Select Done to immediately access content on Nat Geo TV, or select Reset Password to create a new password

Once you are logged in, you may also change your password by navigating to Manage Account (open the dropdown menu next to the account owner’s name in the top right corner of the navigation bar).

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How do I modify my account information?

To modify your Nat Geo TV account information — including your mobile number, account password, first and last names, gender, and country/region of residence — please take the following steps:

1. Go to NationalGeographic.com/TV
2. Click the Login dropdown menu in the top right corner of the navigation bar
3. Select Log in to Account
4. Enter your login information to reload the Nat Geo TV home page with your account information
5. In the top right corner of the navigation bar, click on the dropdown menu next to the account owner’s name
6. Select Manage Account and then click on the Manage Account button that appears
7. Update your account details as desired — including your email address, mobile number, account password, first and last names, gender, and country/region of residence
8. As applicable, click on the Edit buttons to confirm your choices.

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