Skip to Main Content

SUPPORT

Video playback stalls or is choppy on TV-connected devices

em:li:

Was this article helpful?

Thank you for your feedback!

How can we improve?
Submit

Need more help?

Choose the option that is most convenient to you

Email us at

The Nat Geo TV support team is here to help seven days a week. Please contact us via Live Chat from or via Phone 24 hours a day.