SUPPORT

Why can't I get the live stream?

Where can I watch my Nat Geo TV shows?

Who can access Nat Geo TV shows, NatGeoTV.com and the Nat Geo TV app?

Can I watch Nat Geo TV content outside of the U.S.?

What is the Nat Geo TV app?

Where can I download the Nat Geo TV app?

Unable to sign in to current TV provider

How do I activate my streaming device and verify my TV provider?

What is a TV Provider?

Why am I asked to sign into my TV provider?

What does the lock symbol mean on shows and episodes?

Does Nat Geo TV access my participating TV provider account information?

Why is video playback stalling, choppy, or not playing?

How do I enable Javascript?

How do I enable cookies?

Video playback stalls or is choppy on streaming devices

How can I view the latest episodes on demand?

How do I watch the newest full episodes?

Why can't I get the live stream?

Why doesn't the live stream match the live TV broadcast?

I can't find the episode I was watching anymore

How can I watch videos in full screen with my web browser?

Can I watch content on NatGeoTV.com and the Nat Geo TV app if I'm outside the U.S.?

Why am I getting an "Out of the country" error message?

I can't find the episode I was watching anymore.

How can I find the Nat Geo TV programming TV schedule?

What is Disney+?

Can I stream my device to my TV using Chromecast?

Can I stream my iOS device to my Apple TV using AirPlay?

Is the Apple Remote app for iOS compatible with the Nat Geo TV app on Apple TV?

How do I search for shows?

The show I searched for wasn't found

What is a Nat Geo TV Account?

How do I log in and log out of my Nat Geo TV Account?

Where can I use my Nat Geo TV Account?

Why can't I sign in to my Nat Geo TV Account?

How do I access my Nat Geo TV Account details?

How do I change my Nat Geo TV Account password?

What is My List?

How do I add or remove a show to My List?

Why did a show automatically appear in My List?